Application Privacy Policy
Last updated: January 24, 2025
One-AI, operated by Future.ai AS (Org. nr.: NO932178125MVA), respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, transfer, store, and process your information when you use our software application and related services (collectively, the “Services”), regardless of where you access them from. It also explains your privacy rights and how applicable law protects you.
1. Purpose of This Privacy Policy
This Privacy Policy explains how One-AI collects, uses, discloses, transfers, stores, and otherwise processes your information when you use our Services, including any information you provide when registering for, accessing, or using the Services.
Our Services are not intended for children, and we do not knowingly collect personal data relating to children.
It is important that you read this Privacy Policy together with any other privacy notice or fair processing notice we may provide on specific occasions when we collect or process personal data about you, so that you are fully aware of how and why we use your information. This Privacy Policy supplements other notices and is not intended to override them.
For the purposes of this Privacy Policy, One-AI / Future.ai AS is responsible for your information (referred to as “we”, “us”, or “our”).
2. Information We Collect
Account Registration
If you register for our Services through our website or through a separate subscription agreement with us, we may ask you to provide certain personal data, including your name, company name, email address, and password.
General Data
Your use of the Services will automatically create certain information that may be collected. This may include your geographic location, how you use the Services, information about the device you use, date and time stamps, unique device identifiers, browser type, operating system, Internet Protocol (IP) address, and domain name. This information is generally used to help us deliver relevant functionality, administer the Services, maintain security, and improve performance.
Analytics
We use analytics and monitoring services, including Google Analytics, Hotjar, and Sentry, to help us understand how users interact with the Services and to improve the user experience, performance, and reliability of the Services.
These tools may use cookies or similar technologies to collect information such as how often users visit the Services, what features they use, and how errors occur. The ability of these providers to use and share information collected by them is governed by their own terms and privacy policies.
Cookies
Cookies are small text files that a website or application may place on your device while you are using the Services. They can be used to make the user experience more efficient and to enable certain features and analytics.
Some cookies are strictly necessary for the operation of the Services. For other types of cookies, we may request your consent where required by law.
Our Services may use different types of cookies, including session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted). Some cookies may also be placed by third-party services used within our Services.
3. How We Use Your Information
We use your information to provide and support the Services, process transactions, manage your account, respond to your requests, improve our Services, maintain security, and communicate with you in relation to support or similar service matters.
We will process your information only where permitted by applicable law. Most commonly, we rely on the following legal bases:
- Where it is necessary for our legitimate interests (or those of a third party), provided your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
- Where processing is necessary to provide the Services you have requested or to communicate with you regarding support or related services.
4. Disclosure of Your Personal Information
Your information will only be disclosed to persons within One-AI and to third parties in accordance with this Privacy Policy and applicable law.
We may transfer your information to another company if we restructure our business.
We may also transfer your information to a third party if the operator of the Services changes, or if there is a sale of all or part of our business or assets. In the event of such a transfer, the party acquiring the information will assume the rights and obligations described in this Privacy Policy.
We may engage third-party service providers and suppliers for certain activities, including but not limited to processing your information, infrastructure hosting, analytics, monitoring, customer support, and technical support for the Services.
We take steps to ensure that third-party service providers protect your privacy and process your information only in accordance with our instructions, contractual obligations, and applicable law.
We require all third parties to respect the security of your information and to treat it lawfully. We do not allow our third-party service providers to use your information for their own purposes unless they act as independent controllers under their own applicable terms and privacy policies.
5. Other Data Shared with Third-Party Tools
In addition to the data shared with third-party tools described above, we may use certain AI models and AI-enabled tools to perform specific tasks within our Services.
Examples may include:
- Generating or suggesting metadata for a web page, where the content of the web page may be shared with an AI model to provide context.
- Generating or suggesting headlines for an advertisement, where the content of the advertisement may be shared with an AI model for context.
- Generating or suggesting content, where user-provided input within the Services is used as context for the AI model.
Where AI features are used, resulting outputs, actions, or suggestions are subject to user review and confirmation. Our Services are not designed to make fully autonomous decisions on your behalf without user involvement.
6. Third-Party Links
The Services may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share information about you. We do not control these third-party services and are not responsible for their privacy practices. When you leave our Services, we encourage you to read the privacy policy of every third-party website or application you visit.
7. Data Security
We have implemented appropriate technical and organizational measures to protect your information against accidental loss, unauthorized access, use, alteration, or disclosure.
Access to personal information is limited to employees, agents, contractors, and other third parties who have a legitimate business need to know. This may include personnel involved in customer support, technical assistance, software development, operations, and maintenance of the Services. Such access is limited to what is necessary to perform their duties.
All relevant personnel and third parties are subject to confidentiality obligations and access controls designed to protect the security and privacy of your data.
We also maintain procedures to deal with suspected personal data breaches and will notify you and any applicable regulator where we are legally required to do so.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying legal, regulatory, tax, accounting, reporting, or contractual requirements.
Under applicable data protection laws, you may have rights in relation to your personal data, including the right to:
- Request access to your personal data
- Request correction of your personal data
- Request erasure of your personal data
- Object to processing of your personal data
- Request restriction of processing of your personal data
- Request transfer of your personal data
- Withdraw consent where processing is based on consent
9. Handling Requests from Authorities and Other Stakeholders
We value your privacy and are committed to protecting your rights and personal information. This section explains how we handle requests from authorities and other stakeholders.
9.1 Requests from Authorities
We comply with applicable laws and regulations regarding requests from authorities concerning personal data. This may include requests from law enforcement, courts, regulators, and other public authorities. When we receive such a request, we assess it carefully in light of applicable law before disclosing any information. We may seek additional documentation or legal advice before responding.
9.2 Requests from Other Stakeholders
We may receive requests for personal information from third parties, including legal representatives, rights holders, and other stakeholders. We evaluate such requests carefully to ensure they are legally valid and proportionate. We may require sufficient documentation and authorization before disclosing any personal data.
9.3 Notification to You
If we are required to disclose your personal information in response to a valid request from an authority or other stakeholder, we will, where legally and practically possible, notify you unless we are prohibited from doing so by law or court order. We will also limit any disclosure to the information necessary to fulfill the request.
If you have any questions or concerns regarding this Privacy Policy or our handling of requests from authorities or other stakeholders, please contact us using the contact information provided on our website.